Text size: Smaller | Larger

How to File a Complaint

A complaint must be sent in writing. You can send it either by postal mail or email. Please sent the complaint to the attention of the CRPNM Executive Director at:


College of Registered Psychiatric Nurses of Manitoba
1854 Portage Avenue
Winnipeg, MB  R3J 0G9

E-mail: crpnm@crpnm.mb.ca

Information to Include

The complainant* must state the full name of the Registered Psychiatric Nurse (RPN) or Graduate Psychiatric Nurse  against whom a complaint is being made. The complaint must include a description of the incident or conduct in detail.

These details include:

  • what happened
  • the date(s) and time(s) at which the incident or behaviour happened
  • the names of persons involved
  • to whom the incident or behaviour was reported and when
  • any other details

 

The complaint should also include a description of:

  • any person affected by what the RPN or Graduate Psychiatric Nurse did or did not do
  • any witnesses to what happened
  • other persons who may have information about what happened

 

 The person making a complaint should keep a copy of the complaint of the original sent to CRPNM.

 

* A person who makes a complaint against a Registered Psychiatric Nurse is called “the complainant” under the Registered Psychiatric Nurses Act.